Terms of Use

Welcome to Custom Art Online, your one stop for Unique Personalized Art. Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

These Terms and Conditions May Change

Custom Art Online reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Professional Photography and copyrighted images

The Copyright Act protects photographers by giving the author of a photograph the exclusive right to reproduce the photograph. This includes the right to control the reproductions. If your photograph was taken by a professional photographer you may need to obtain a written release. It is your responsibility to seek authorization to make and use a photo-to-canvas reproduction.

Shipping and Processing Fees

Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you.

User Comments

We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Custom Art Online. Your submission of any such Comments shall constitute an assignment to Custom Art Online of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Custom Art Online will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Disclaimer

This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Custom Art Online shall not be liable for any damages of any kind related to your use of this Web Site.

Our Guarantee

You will be able to view proof (s) of any design you select 2-5 business days after you place your order. Certain styles are completed sooner. You may request changes before you approve it. Once approved, your order will be completed and shipped to your doorstep. Customer satisfaction is of the utmost importance to us. If the finished product that you receive is not what you approved or if your order is damaged in shipping, please contact us and we will rectify the situation. In our many years in business our customer satisfaction rate is over 98%. The majority of our business is repeat business. We want to see all of our customers on a regular basis. We strive to make our customers happy. In the event that a customer decides to cancel an order after design work has been done we reserve the right to charge the design fee or $90/hr for custom work.

Product Information

The prices displayed on our Web Site are quoted in U.S. Dollars.

Inaccuracy Disclaimer

From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Custom Art Online reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Last Updated: January 2009

More Questions?

If you have additional questions, please feel free to contact us

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